Client: Heathrow Airport Limited (HAL)

Country: UK

Service: Insurance Cost Assessment

Scope: Property, infrastructure and operational assets


Heathrow is the UK’s premier international airport with 80 airlines flying direct to over 180 destinations worldwide. The airport operates four terminals, Terminal 2 which was opened in 2014, Terminal 3, the original terminal, which was opened in 1961, Terminal 4 which was opened in 1986 and Terminal 5 which was opened in 2008. Terminal 1, was opened in 1968 and closed in 2014. As part of a strategic review of their insurance program, HAL sought to appoint a suitably qualified supplier to provide an independent cost assessment for insurance valuation at risk purposes in respect of the airport’s insurable assets.


Our instruction followed the submission of a proposal in response to a Request for Proposal (RFP), which required the successful supplier to provide insurance cost assessments of the airport over a phased period of five years, during which time the figures would be updated annually to ensure the accuracy of the declared values.

The assessment covered the property (buildings and structures), infrastructure (runways, taxiways, aprons), plant and equipment for which it was a requirement that insurance registers of the principal assets were provided.


Charterfields’ survey team undertook an independent inspection and referencing of the insurable assets, leading to the creation of a data set providing key information from which our insurance cost assessments were developed. Our inspection and referencing followed an agreed program of visits to ensure minimum disruption and to enable us to complete the inspection program as efficiently as possible, taking account of the security implications of an international airport.

For the principal plant and equipment assets, we recorded a technical description which included, where possible, manufacturer, type/model and size/capacity. For minor assets, brief descriptions were provided by department/building. In respect pf the buildings and infrastructure, we utilised information provided by HAL personnel in respect of floor areas and plans, together with information on recent and future projects.


Charterfields have provided an annual insurance cost assessment of each of the Heathrow terminals, together with cost monitoring advice in respect of the terminals valued previously, to ensure that declared values remained accurate.

What next:

Following the initial service contract, Charterfields have commenced a revaluation of the insurable assets on a rolling program for Heathrow Airport Limited.

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